Can I have my order wrapped as a gift?

Use this text to answer questions in as much detail as possible for your customers.

Do I have to wait a long time for the delivery of my order?

Use this text to answer questions in as much detail as possible for your customers.

Do I pay shipping costs?

Use this text to answer questions in as much detail as possible for your customers.

Which delivery partners do you work with?

Use this text to answer questions in as much detail as possible for your customers.

What payment options do I have?

At us, we strive to make your online shopping experience as smooth as possible, including the payment process. That's why we offer a range of secure payment methods so you can choose what suits you best, regardless of the country you are in.

Here are some of the payment options we offer depending on your location:

iDEAL, Credit Card, Visa, Mastercard, Bancontact, Paypal, Apple Pay and Google Pay.

Where do I enter a gift voucher or discount code?

In the last step of the ordering process you have the option to enter your special gift voucher or discount code. Yes, you read that right! If you received a gift card from a friend, family member or maybe even a discount code, now is the time to take advantage of it.

Want to send my order directly as a gift?

Let us take your worries away and send your order directly to the lucky recipient. All you have to do is enter their address instead of yours during checkout and add the gift service to your order. Add a personal message to let them know this surprise comes straight from you!

What are you waiting for? Make someone's day today and send them an unexpected surprise from your side!

Please mention in notes during checkout that this is a gift for someone else!

Can I return products?

Of course it is possible to return products. You have 28 days after receiving your order. Use the return form to make use of this. Also read the conditions before returning.

Didn't find what you were looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@yourstore.com

contact us

Please email us at shop@yourstore.com